Privacy Policy

Regent Document Solutions is committed to maintaining the total privacy of all our customers of We have established this privacy policy in order to safeguard the privacy of your data and at the same time, provide a personalised and quality service.

Our Privacy Policy also applies to 'personal data' as defined in the Data Protection Act 1998, which may also be referred to as 'data', 'information' or 'personal information'.

Our marketing use of information

We may also use and analyse the information we collect in order that we may improve and develop our business. We will only use information collected on our website for our own marketing purposes and only if and when you give us consent to do so. In such circumstances, where you have consented to this, other businesses owned by or associated with Regent Document Solutions Ltd may contact you by email, post, telephone or fax.

We may also use information held about you for the purposes of analysing how our services are used and how we may improve our services for the future. Any information we use will be kept strictly confidential.

Information you give to us

When you visit, register or order products or services on you will be asked to provide the following information:

  • Name
  • Address
  • Email address

Should you contact us for any matter, we reserve the right to retain copies of any correspondence or emails and may also retain written details of telephone conversations between us. For training purposes we may also make audio recordings of telephone conversations. We also reserve the right to collect information about your usage of our site.

Our use of your information

We reserve the right to use information held about you for the following purposes:

  • Helping to solve and answer queries from you
  • Establishing marketing profiles
  • Providing you with the information on other services offered through our website
  • Processing your orders
  • Conducting market research surveys

The information will enable us to charge you correctly for goods and to communicate with you concerning your orders.


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