With our highly trained (by the manufacturer) engineers and first class support staff, Regent can truly offer all customers service and after sales which is second-to-none in the region!
By offering Customers service packages that are fine-tuned to their specific requirements, Regent can deliver support which can meet virtually all criteria and stipulations.
Our Standard Service Agreement includes:
- Original manufacturer parts & toners
- Regular preventative maintenance
- Dedicated account engineers
- Guaranteed response times for breakdown calls
- Copy/print costs to include all service parts, labour, call-out charges and toner
- 5 Year Continuous Copying Guarantee
- Free loan machines if required
- Option of automatic toner ordering and meter readings
- Quarterly account reviews to include call-out times achieved, actual print copy volumes and billing information