Service and Support

With our highly trained (by the manufacturer) engineers and first class support staff, Regent can truly offer all customers service and after sales which is second-to-none in the region!

By offering Customers service packages that are fine-tuned to their specific requirements, Regent can deliver support which can meet virtually all criteria and stipulations.

Our Standard Service Agreement includes:

  • Original manufacturer parts & toners
  • Regular preventative maintenance
  • Dedicated account engineers
  • Guaranteed response times for breakdown calls
  • Copy/print costs to include all service parts, labour, call-out charges and toner
  • 5 Year Continuous Copying Guarantee
  • Free loan machines if required
  • Option of automatic toner ordering and meter readings
  • Quarterly account reviews to include call-out times achieved, actual print copy volumes and billing information